well, i agree with this

well, i agree with this comment, and yea they do not train you, but of the 10 other agents that were working with me, about 7 knew what was going on plus me, and one is getting published for an article he wrote on computer repair, another got a high paid job doing computer repair two, including myself have recieved postitions as engineers. We are/were, i quit because i did not have a reason to work 2 jobs anymore, a very tight group, if one person found/figured out a fix for some problem we would pass it on to everyone else that worked up at the precinct. and we run a diag on every machine, because there is a set, time comsuming procedure that we had to go through, so if it could not get online, we NEVER restored first, we would diag, run virus and spyware removal and repair the registry, maybe REPAIR install.
some corrections:
5. The cost for said problem would be 1)$199 for OS solution which includes diag, virus/spyware removal, and physical cleaning. PLUS 2) the software install: $29.
so 228 total not 300+ as you stated.
6. the Databack up does include DVD's or CD's, not an external HDD, that would be stupid. and it includes a virus scan and spyware check, as to not infect OUR computer that we do the backup on.

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